Terms of Service

Last updated: April 2026

These terms govern your use of the Munsiq website and any service we provide. By using the site or hiring us, you agree to them. We've kept them straightforward.

About Munsiq

Munsiq is an automation business based in Dubai, UAE, founded by Najeeb. We build follow-up and review-request systems for beauty clinics.

The service

If you become a client, we'll deliver the specific scope of work agreed in writing — typically the setup and ongoing management of a client follow-up and Google review request system for your clinic. The exact deliverables, pricing, and timeline will be confirmed in your individual agreement before any work starts.

Ethical use

Munsiq only operates within ethical and legal boundaries. We do not write fake reviews, guarantee star ratings, incentivise reviews in ways that violate platform policies, or do anything that could harm your business reputation. If a client asks us to do something we believe is unethical or risky, we will decline.

Cancellation

Our services are billed monthly. You can cancel at any time with 14 days' notice. There are no long-term contracts or lock-ins. Reviews collected through Munsiq remain on your Google profile after cancellation — they belong to your business, not us.

Refunds

Setup fees are non-refundable once work has started. Monthly fees are not refunded for partial months. If something goes wrong on our end, we'll always do the right thing — talk to us.

Liability

Munsiq is not liable for losses caused by factors outside our control, including changes to platform policies, service interruptions, or actions taken by third parties. We do everything reasonable to keep your service running smoothly, but we do not guarantee specific review volume or rating outcomes.

Changes

We may update these terms occasionally. Active clients will be notified of any meaningful changes directly.

Governing law

These terms are governed by the laws of the United Arab Emirates.

Questions

If anything here is unclear, just ask. Email najeeb@munsiq.com or message us on WhatsApp.